How it works

Simple by design.

Thirty minutes of personal assistance, in three steps.

  1. 1. Book

    Pick a time and tell us where to meet and where you need to be. You see your quote before you pay.

  2. 2. Meet

    Your Butler is waiting in uniform, with your name.

  3. 3. Relax

    Luggage, errands, check-in, local advice. The electric microcar is included, and what you paid comes back as a Mobility Eco Bonus.

A Butler helping guests with their luggage beside the electric microcar

Questions people ask

Is this a taxi or transfer service?

No. YourButler24 is personal assistance. Your Butler brings an electric microcar as part of that help, but we do not sell rides or transport.

Do I have to be arriving in the city?

No. Any time of day, wherever in the city you need a hand.

Is confirmation guaranteed?

Confirmation is instant, subject to Butler availability. If no Butler is free for your slot, you are told straight away.

Which cities are you in?

Rome and Milan. More cities are planned.

What is the Mobility Eco Bonus?

A voucher worth what you paid, redeemable against electric mobility products and servicing. It is a voucher, not cash.